5.1 Right of Access:

    •    Contact us to know what information we collect and hold about you. We may need to verify your identity. If the information includes data about someone else, we may not be able to provide all requested information.

5.2 Right of Rectification:

    •    Contact us at dpo@dream-o.com to correct any inaccurate information we hold about you.

5.3 Right to Erasure:

You have the right to request the deletion of your personal data. If you wish to delete your account and associated data, you can do so using one of the following methods:

5.3.1 From within the Game

    •    Navigate to Settings > About the Game > Delete Account.

5.3.2 Alternatively

    •    Copy your Account ID from Settings > About the Game > Your Account ID.

    •    Send an email to our Data Protection Officer (DPO) at dpo@dream-o.com requesting account deletion and including your copied Account ID for verification.

5.3.3 From the Web

    •    Visit the account deletion page: Account Deletion from Web.

    •    Follow the instructions to submit your account deletion request.

5.3.4 Details on the Right to Erasure

Under applicable data protection laws, you have the right to request the deletion of personal data that we have collected from you. This includes the following:

    •    Permanent Removal: Once your request is processed, all information associated with the deleted account will be permanently removed from our systems. This includes any connections to your social accounts, game progress, coins, boosters, purchases, and any personal information we hold. This action is irreversible and cannot be undone.

    •    Processing Time: Please note that the deletion process may take some time. While we strive to process requests promptly, it may take up to 30 days to complete the deletion.

    •    Assistance: If you encounter any issues or need assistance with the deletion process, please contact our support team.

We respect your right to privacy and are committed to ensuring that your data is handled securely and in accordance with applicable laws. If you have any questions or concerns about your data or the deletion process, do not hesitate to reach out to our Data Protection Officer (DPO) at dpo@dream-o.com.

5.4 Account Deactivation:

    •    Deactivate your account by contacting us. Additional information may be required. Unspent virtual items may not remain after deactivation.

5.5 Right of Data Portability:

    •    Request data provided to us to be transferred to another data controller under certain circumstances.

5.6 Right to Restrict Processing:

    •    Request restriction of data processing under certain circumstances.

5.7 Right to Object to Processing:

    •    Object to the processing of your personal data unless we have compelling legitimate grounds to continue processing.

5.8 Right to Opt-Out:

Virginia, Colorado, Florida, Oregon, Texas and Utah residents have the right to opt out of targeted advertising. When you opt out of targeted advertising, you might still see ads which are not personalized for you. California residents also have the right to opt out of the sale or sharing of personal information, which is defined in a way that will include the transfer of data to third parties to personalize ads for you. If you opt out of the ‘sale or sharing’ of your information, we will not sell your information, including to our advertising partners, or share your information with them, but you will still see ads in the Game and some of our partners will deliver ads to you, based on information they hold on you. There are other ways in which you can control the personal information that we collect about you. For instance, you could disconnect your Facebook or other social network account from our Games, or delete our Games from your mobile device. Section 5.8.1 explains how you can exercise these rights. You could also limit ad tracking altogether using the settings in your phone. Finally, you could limit or prevent the use of cookies in your web browsers.

5.8.1 Opt-Out of Targeted Advertising, Sale of Personal Data, and Profiling:

    •    Exercise your opt-out rights on your device:
        •    Apple iOS:
            •    Settings > [Your Game] > Turn off “Allow Tracking”.
        •    Google Android:
            •    Settings > Privacy > Turn off “Android personalization service”.

5.9 Data Retention Practices:

5.9.1 General Retention Periods:

   •    Account Information: Retained as long as the account is active. Deleted within 30 days of account deletion unless legally required otherwise.
   •    Transaction Data: Retained for a minimum of 5 years to comply with financial obligations.
   •    Game Data: Retained for the duration of the account’s existence.

5.9.2 Retention for Legal Compliance and Legitimate Interests:

    •    Personal data may be retained for longer periods if required by law or for legitimate business interests.

5.9.3 Deletion and Anonymization:

    •    Personal data will be deleted or anonymized when no longer required. Anonymized data may be retained indefinitely.

5.9.4 User Rights and Data Retention:

    •    You can request the deletion of your personal data at any time. Refer to section 5.3 “Right to Erasure” for details.

5.10 Jurisdiction-Specific Rights

Residents of certain jurisdictions are entitled to specific privacy rights under applicable laws. Below are additional rights you may have depending on your location:

5.10.1 GDPR (European Union)

If you are a resident of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):

   •    Right to Access: You have the right to request access to your personal data.
   •    Right to Rectification: You have the right to request correction of inaccurate personal data.
   •    Right to Erasure: You have the right to request deletion of your personal data.
   •    Right to Restriction of Processing: You have the right to request restriction of processing of your personal data.
   •    Right to Data Portability: You have the right to request the transfer of your personal data to another organization.
   •    Right to Object: You have the right to object to the processing of your personal data.
   •    Right to Not be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing.

To exercise your GDPR rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.2 California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

   •    Right to Know: You have the right to request that we disclose the personal data we collect, use, disclose, and sell about you over the past 12 months.
   •    Right to Delete: You have the right to request the deletion of your personal data that we collect, subject to certain exceptions.
   •    Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal data.
   •    Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

To exercise your CCPA rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.3 Colorado Privacy Act (CPA)

If you are a resident of Colorado, you have the following rights under the Colorado Privacy Act (CPA):

   •    Right to Access: You have the right to confirm whether or not we are processing your personal data and to access such data.
   •    Right to Correct: You have the right to request the correction of inaccurate personal data we hold about you.
   •    Right to Delete: You have the right to request the deletion of personal data provided by or obtained about you.
   •    Right to Data Portability: You have the right to obtain a copy of the personal data you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
   •    Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To exercise your CPA rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.4 Florida Privacy Rights

If you are a resident of Florida, you have the following privacy rights:

   •    Right to Access: You have the right to request access to the personal data we have collected about you.
   •    Right to Correction: You have the right to request the correction of inaccurate personal data we have collected about you.
   •    Right to Delete: You have the right to request the deletion of your personal data that we collect, subject to certain exceptions.
   •    Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal data.

To exercise your rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.5 Oregon Consumer Privacy Act (OCPA)

If you are a resident of Oregon, you have the following rights under the Oregon Consumer Privacy Act (OCPA):

   •    Right to Access: You have the right to confirm whether or not we are processing your personal data and to access such data.
   •    Right to Correct: You have the right to request the correction of inaccurate personal data we hold about you.
   •    Right to Delete: You have the right to request the deletion of personal data provided by or obtained about you.
   •    Right to Data Portability: You have the right to obtain a copy of the personal data you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
   •    Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To exercise your OCPA rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.6 Texas Privacy Rights

If you are a resident of Texas, you have the following privacy rights:

   •    Right to Access: You have the right to request access to the personal data we have collected about you.
   •    Right to Correction: You have the right to request the correction of inaccurate personal data we have collected about you.
   •    Right to Delete: You have the right to request the deletion of your personal data that we collect, subject to certain exceptions.
   •    Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal data.

To exercise your rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.7 Utah Consumer Privacy Act (UCPA)

If you are a resident of Utah, you have the following rights under the Utah Consumer Privacy Act (UCPA):

   •    Right to Access: You have the right to confirm whether or not we are processing your personal data and to access such data.
   •    Right to Correct: You have the right to request the correction of inaccurate personal data we hold about you.
   •    Right to Delete: You have the right to request the deletion of personal data provided by or obtained about you.
   •    Right to Data Portability: You have the right to obtain a copy of the personal data you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
   •    Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To exercise your UCPA rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.8 Virginia Consumer Data Protection Act (VCDPA)

If you are a resident of Virginia, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA):

   •    Right to Access: You have the right to confirm whether or not we are processing your personal data and to access such data.
   •    Right to Correct: You have the right to request the correction of inaccurate personal data we hold about you.
   •    Right to Delete: You have the right to request the deletion of personal data provided by or obtained about you.
   •    Right to Data Portability: You have the right to obtain a copy of the personal data you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
   •    Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To exercise your VCDPA rights, please refer to section 8 “Contact Information” to contact our DPO.

5.10.9 Lei Geral de Proteção de Dados (LGPD)

If you are a resident of Brazil, you have the following rights under the Lei Geral de Proteção de Dados (LGPD):

   •    Right to Confirmation of Processing: You have the right to confirm whether we are processing your personal data.
   •    Right to Access: You have the right to access your personal data.
   •    Right to Correction: You have the right to request the correction of inaccurate, incomplete, or outdated personal data.
   •    Right to Anonymization, Blocking, or Deletion: You have the right to request the anonymization, blocking, or deletion of unnecessary or excessive data or data processed in non-compliance with the LGPD.
   •    Right to Data Portability: You have the right to request the transfer of your data to another service or product provider.
   •    Right to Delete: You have the right to request the deletion of personal data processed with your consent.
   •    Right to Information: You have the right to be informed about the public and private entities with which the controller has shared data.
   •    Right to Withdraw Consent: You have the right to withdraw consent at any time.

To exercise your LGPD rights, please refer to section 8 “Contact Information” to contact our DPO.

5.11 Right to lodge a complaint to the supervisory authority (EEA/UK/Canada)

We hope that we can satisfy queries you may have about the way we process your personal information. If you would like to discuss something with us, please contact us using the details below. However, if you have unresolved concerns you also have the right to complain to data protection authorities. You can bring the complaint in your province, country or member state of residence, place of work or where an alleged infringement of data protection law occurred.

5.12 User Rights to Know:

5.12.1 Right to Know Whether Personal Data is Shared

You have the right to know whether your personal data is shared with third parties. This includes:

   •    The categories of personal data we collect and share.

   •    The categories of third parties with whom we share personal data.

   •    The purposes for sharing personal data.

To exercise your right to know, please refer to section 8 “Contact Information” to contact our DPO.

5.12.2 Right to Know Whether Personal Data is Sold

You have the right to know whether your personal data is sold. This includes:

   •    The categories of personal data we sell.

   •    The categories of third parties to whom personal data is sold.

   •    The purposes for selling personal data.

To exercise your right to know, please refer to section 8 “Contact Information” to contact our DPO.

5.12.3 Right to Opt-Out of the Sale of Personal Data

You have the right to opt-out of allowing the sale of your personal data. To exercise this right, please refer to section 8 “Contact Information” to contact our DPO.